Welcome to TrenzoKart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
- Website Name: TrenzoKart
- Email Support:
- Mobile Support: +91 9788321001
- WhatsApp Support: Available for fast customer assistance.
2. Products & Services
TrenzoKart offers online shopping services across India for:
- Women’s Clothing
- Kitchen Accessories
- Kids Toys
- Other lifestyle products
All product descriptions, images, and prices are subject to change without prior notice.
3. Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR).
- We reserve the right to modify product prices at any time without prior notice.
- Payments must be completed through the available secure payment methods on our website.
4. Shipping & Delivery
- We provide delivery across India.
- Free delivery is available for orders up to ₹1000.
- Estimated delivery time is between 1 to 7 business days depending on location and product availability.
- Delivery delays caused by courier services, natural events, or unforeseen circumstances are not under our direct control.
5. Order Cancellation
- Orders can only be cancelled before shipment.
- Once the order has been shipped, cancellation requests may not be accepted.
6. Return & Refund Policy
- Customers may request a return within 15 days from the date of delivery.
- Returned products must be unused, undamaged, and in original packaging.
- Refunds will be processed only after product verification and approval by our team.
- Approved refunds may take up to 15 business days to reflect in the customer’s original payment method.
7. Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact our support team immediately with photos/videos as proof for faster resolution.
8. User Responsibilities
By using our website, you agree:
- Not to misuse the website or engage in fraudulent activity.
- To provide accurate billing and shipping information.
- Not to copy or reproduce website content without permission.
9. Intellectual Property
All website content including logos, images, text, graphics, and product listings are the property of TrenzoKart and protected by applicable copyright laws.
10. Limitation of Liability
TrenzoKart shall not be liable for:
- Indirect or incidental damages arising from product use.
- Delivery delays beyond our control.
- Temporary website interruptions or technical issues.
11. Privacy
Customer information is handled securely and used only for order processing, customer support, and service improvement purposes.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.
13. Contact Us
For any questions or support:
- Website: TrenzoKart
- Email: support@trenzokart.com
- Phone / WhatsApp: +91 9788321001